SSiD - Who do I contact?

Who do I contact about....

My HEAR/Gradintelligence account

I need support from the University

Paying my tuition fees

Directions/Map of Campus

My degree award13

Registering with the University

My Accommodation14
My UCard7
Computing/IT8
Council Tax Exemption15
My Visa4
My Course3
Proof of my Student Status2
My Wellbeing11

What is the Student Status Document for?

A Schengen Visa

Proof of my term time address

I need to open a bank account

I need confirmation of my fees

I need proof of my registration/enrolment

I need to get a form signed by the University

Which of the following describes your need?

I'm thinking of taking a Leave of Absence

I'm thinking of leaving the University

I'd like to change my course

I'd like to change my modules

I have questions about:

My Confirmation of Acceptance for Studies (CAS) number5

Applying for a Tier 4 Visa

Are you a new student?

Are you a new student?

Are you a new student?

I need help with:

MUSE9

Are you a new student?

Are you a new student?

Do you need support with a mental health issue?

My question is about...

Teaching/Remote Study

Travel in/out of UK

Covid-19 symptoms, testing and self isolation

Support during Covid-19

I have a question about...

My graduation ceremony

Academic appeals

Proof of my degree award

Are you living in?

University accommodation

Private accommodation

Council Tax Exemption

To apply for council tax exemption you must be a registered full time student with the University.

If you live in Sheffield and are applying to Sheffield City Council, you can request a council tax exemption letter by:

- Select “My Services”

- Select “View all Services”

- Select “Council Tax Exemption Letter”

- Logging into your MUSE account

If you do not live in Sheffield and are applying to a different council please visit Applying to a different council for more information.